Return Policy

If you have a defective item or if the wrong product was shipped to you please notify us immediately. We do our very best to insure the quality of the products we sell on We have partnered with the top manufacturers and carry the best and most reliable brands in the industry.

Returns for quality reasons are taken very seriously and will be handled quickly. Contact us by phone at 1-833-3CABLEORG (1-833-322-2536) for a Return Material Authorization number, (RMA). Credit will not be issued for any returns without a RMA number.

If material has been ordered incorrectly we will do our very best to assist you. However, all braided sleeving and heat shrink tubing orders for 25 feet or less will not be refunded.

Full spools of 25 feet and larger, and unused tools may be returned for credit. See chart for restocking fees:

Elapsed Time

Restocking Fee

Up to 30 days 15%
31 - 90 days 20%
90 days to 6 months 25%
Over 6 months 50%

*Returned items must be in their original packaging, in as-new condition, and must be accompanied by the original packing slip.