Home Black Box Black Box Warranty Information
Black Box Warranty
Double Diamond™ Warranty (Standard)
Coverage:
The most complete product warranty exclusively from Black Box
The Double Diamond™ Warranty is our no-questions-asked warranty that protects your Black Box® brand products* from accidental damage, including drops, water, and power surges.
Most products come with a one- or two-year warranty. Some products, such as copper cables, manual switches, cabinets, and racks, are guaranteed for life! Standard Warranty features are as follows:
Worry-Free Purchases
If your new Black Box® brand products are accidentally damaged, you're covered with this no-questions asked warranty. FREE
Coverage
Double Diamond™ is the standard warranty that comes with your new Black Box® brand product. Most products come with a one- or two-year warranty.
Lifetime Guarantees
Many products, such as copper cables, manual switches, cabinets, and racks, are guaranteed for life.
Fast Service
During the warranty period, Black Box® Network Services will repair or replace your damaged equipment within one week of receipt at NO CHARGE!
Extra Coverage
Extend your warranty or protect a previously purchased Black Box® brand product* for an additional year for only 10% of the current retail price! And when you do, we give you the second year of extended coverage free! FREE Tech Support Hotline. No cost. No contracts. No kidding!
No-Risk 45-Day Return Policy
If it's not right, send it back.
* Certain products may not be eligible.
Warranty Compared
Black Box® Double Diamond™ Warranty | The Competition | |
Warranty Length | One Year to Lifetime, Depending on the Product | Read the fine print |
---|---|---|
Guaranteed for Life! | Black Box® Brand Copper Cables, Manual Switches and More! | No |
Accidental Damage | 100% Covered! | No |
Water Damage | 100% Covered! | No |
Power Surges | 100% Covered! | No |
Warranty Replacements | No Questions Asked! | Forget It |
Tech Support Hotline | 100% FREE! | $$$ |