Leviton Warranty Information

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Basic Product Warranty

Warranty: Basic Product Warranty

Coverage: Product only for 1 year from time of purchase.

Explanation: This warranty is the standard product warranty that end users receive when they purchase a Leviton Voice and Data product through retail, distribution, or direct.

 

* CCS Level I Warranty

Warranty: Basic Product Warranty + 15-Year Performance Warranty

Coverage: Product for 1 year from the time of purchase. Performance for 15 years excluding labor costs.

Explanation: This warranty is issued in conjunction with Certified Cabling System (CCS) contractor installations only when Belden, CommScope, General Cable, or Hitachi cables and the Leviton Structured Cabling Solution is used.

 

* CCS Level II Warranty

Warranty: Basic Product Warranty + 15-Year Performance Warranty + 15-Year Applications Assurance

Coverage: Product only for 1 year from the time of purchase. Performance and Applications Assurance for 15 years excluding labor costs.

Explanation: This warranty is issued in conjunction with Certified Cabling System (CCS) contractor installations only when Belden, CommScope, General Cable, or Hitachi cables and the Leviton Structured Cabling Solution is used.

 

* CCS Level III Warranty

Warranty: Basic Product Warranty + Lifetime Performance Warranty + Lifetime Applications Assurance

Coverage: Product only for 1 year from the time of purchase. Performance and Applications Assurance for the life of the installation including labor costs.

Explanation: This warranty is issued in conjunction with Certified Cabling System (CCS) contractor installations only when Belden, CommScope, General Cable, or Hitachi cables and the Leviton Structured Cabling Solution is used.

 

* The three CCS warranty levels listed above describe the levels of warranty offered for a registered solution with reference to the approved cable manufacturers within each level. The warranty levels that have been granted to the specified cable manufacturers have been established by the Technical Programs Group according to stringent criteria. It is Leviton's objective to support the majority of installations today, and the aforementioned cable manufactures have been selected into each warranty level based on their capacity to aid us in achieving this objective.

NOTES: 1) In this context, the Leviton Structured Cabling Solution consists of workstation jacks and connectors, patch panels, patch cords, and cable assemblies. 2) Only passing test results for each drop of the installation (per the original test results submitted by the CSS Contractor to Leviton) will be covered under the Leviton CCS warranty.

 

Definitions

Applications Assurance: Leviton's Assurance that the applications that are designed to run over the specified cabling category will do so (per the current standards in affect at the time of the installation). For example, according to IEEE 802.3, the following applications will run over Cat 5e:
  1. 1000Base-T
  2. 100Base-T
  3. 10Base-T
  4. 155 ATM
  5. etc
 
Performance Warranty: The electrical performance of the product will be as stated in product spec sheets.
 
Product Warranty: The physical or mechanical performance of the product will be as stated in product spec sheets.

 

CCS Level II and III warranties each specify category rating (Cat 5, Cat 5e, or Cat 6 solutions) and have 3 sub levels: Optical Fiber, Permanent Link (does not cover patch cords), Channel (covers patch cords).

The CCS Level I Warranty is generic and does not specify category rating or Channel vs Permanent Link, but does have a separate Optical Fiber Warranty.

CCS Level I CCS Level II CCS Level III
  • Generic
  • Optical Fiber
  • Cat 5 Permanent Link
  • Cat 5 Channel
  • Cat 5e Permanent Link
  • Cat 5e Channel
  • Cat 6 Permanent Link
  • Cat 6 Channel
  • Optical Fiber
  • Cat 5 Permanent Link
  • Cat 5 Channel
  • Cat 5e Permanent Link
  • Cat 5e Channel
  • Cat 6 Permanent Link
  • Cat 6 Channel
  • Optical Fiber

 

The warranty issued is dependent on the cable used. On occasion, exceptions are made on a project-by-project basis as approved by the CCS Manager. Any cable manufacturers not listed in the above matrix will not qualify for any level of CCS Warranty coverage. This includes manufacturers that may have been approved in the past, which includes Coleman Cable and Genesis Cable.

 

 


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